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PRIVACY PROMISE

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.

When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. valuebox complies fully with all applicable Data Protection and consumer legislation, and will treat all your personal information as fully confidential. When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information.

We use your information only for the following purposes: Processing your orders For statistical purposes to improve this Website and its services to you; To serve website content To administer this website; If you consent, to notify you of products or special offers that may be of interest to you. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the third party websites. Contract creation and electronic contracting The technical steps required to create the contract between you and us are as follows: You place the order for your products on the Website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website. We will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from ValueBox.co.uk.

As your product is shipped from our warehouse we will send you a despatch confirmation email. Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions in Change or cancel an order Non-acceptance of an order may be a result of one of the following: The product you ordered being unavailable from stock. Our inability to obtain authorisation for your payment. The identification of a pricing or product description error. You not meeting the eligibility to order criteria set out in the main Terms & Conditions.

The contract will be concluded in English. If you do require any information regarding orders you have placed with ValueBox please write to us at the following address

19 Etchells Road
Heald Green
Cheadle
SK8 3AT

or email us at sales@valuebox.co.uk

Contract cancellation

Please note that you are entitled to cancel this contract if you so wish provided that you exercise your right no longer than eight working days after the day on which you receive the Products.

SECURITY POLICY

Valubox.CO.UK IS SECURE We realise how important it is to securely store any information that you provide. ValueBox maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously. You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.Valubox.co.uk in your browser address window New!

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