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LEGAL TERMS & CONDITIONS

By accessing any areas of Valubox.co.uk the user acknowledges the notices, and agrees to the terms and conditions, set out below. All trademarks, product names and company names or logos cited herein are for reference only and these trademarks, product names and logos belong to their respective owners. The material contained in Valubox.co.uk, including all portions of this web site, content, site design, text, graphics, and the selection and arrangement thereof are property of Valubox.co.uk. When we receive an internet order you always get an e-mail from WORLDPAY confirming your order placed on our website. We try our best to process all the orders within a reasonable time frame and according to the delivery options of your choice. If however, goods cannot be mailed within a reasonable time we will e-mail you to advise you of this and, if there is to be a delay, determine if you wish to continue with the transaction or offer you the opportunity to cancel your order. If you have received an e-mail informing you of the dispatch of goods you can be certain they are in transit, if you have not received the goods within 7 working days you should contact us immediately. Compensation will exclude losses that were foreseeable to both parties when the contract was made, losses that were not caused by any breach on our part, business losses and/or losses to non consumers A full refund or replacement of the goods will be made. Your statutory rights are not affected by above exclusions.

In the event of a printer being returned: Your printer will be collected by our courier. Please call us to arrange your return. Returning a printer using your own courier without first informing our customer support team could result in your printer being rejected and/or additional processing charges. If a printer is being returned due to a fault, or was dead on arrival (D.O.A.), it will be tested upon arrival at our processing centre. Depending upon the fault you report, this process may take a number of days. If the printer is found to be faulty, a replacement printer will be despatched immediately and you will incur no charges for this service, nor the shipping of the replacement printer. If the printer is not found to be faulty, a charge of £5 will be applied to cover the costs of collection. In addition, another charge or £5 will be applied to return the printer to you, or you will be refunded 85% of the printer's value if you do not wish to keep it. 15% is retained as a restocking fee. Only in certain circumstances will you be offered the option of an 85% refund.

Please note that all calls to our Customer Services Representatives will be charged at the local rate and will be recorded for quality monitoring and training purposes. Printers and Laser Toners Carrtidges can only Be shipped to "United Kingdom" addresses means England, Wales, Scotland, Northern Ireland and the Channel Islands unless Extra shipping Of £20.00 is paid.

Use of the website Access You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions. Our rights We reserve the right to: modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website Third party links To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

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